SCUM Dashboard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly:
- Account Information: Email address, password (encrypted), display name
- Payment Information: Processed by Stripe (we do not store full credit card numbers)
- Communications: Support tickets, emails, feedback
- License Information: Hardware identifiers for license validation
1.2 Automatically Collected Information
When you use SCUM Dashboard, we automatically collect:
- Device Information: Hardware ID, operating system, application version
- Usage Data: Features used, session duration, error logs
- IP Address: For security, fraud prevention, and geolocation
- Cookies: Session management, authentication, preferences
1.3 Information We Do NOT Collect
We explicitly do NOT collect:
- SCUM game server credentials or passwords
- Personal player data from your game servers
- Keystroke logging or screen recording
- Social security numbers or government IDs
2. How We Use Your Information
We use collected information for:
- Service Delivery: Provide, maintain, and improve SCUM Dashboard
- Account Management: Create and manage your account
- License Validation: Verify subscription status and prevent unauthorized use
- Payment Processing: Process subscriptions and refunds
- Communication: Send updates, security alerts, support responses
- Security: Detect fraud, abuse, and technical issues
- Analytics: Understand usage patterns and improve features
- Legal Compliance: Comply with legal obligations
3. Legal Basis for Processing (GDPR)
For users in the EU/EEA/UK, we process your data based on:
- Contract Performance: Processing necessary to provide the Service
- Legitimate Interests: Fraud prevention, security, service improvement
- Consent: Marketing communications (opt-in)
- Legal Obligations: Tax, accounting, legal requirements
4. How We Share Your Information
We do NOT sell your personal information. We may share data with:
| Third Party |
Purpose |
Data Shared |
| Stripe |
Payment Processing |
Email, payment details |
| Email Service |
Transactional Emails |
Email address, name |
| Cloud Hosting |
Service Infrastructure |
All service data |
| Analytics |
Usage Analytics |
Anonymized usage data |
We may also disclose information if:
- Required by law or legal process
- Necessary to protect our rights or safety
- In connection with a business transfer or acquisition
5. Data Retention
We retain your information as follows:
- Active Accounts: For the duration of your subscription
- Closed Accounts: 90 days after account deletion (for fraud prevention)
- Payment Records: 7 years (for tax/legal compliance)
- Support Tickets: 3 years (for quality assurance)
- Usage Logs: 90 days (for debugging and security)
6. Your Privacy Rights
6.1 All Users
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request account and data deletion
- Export: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing emails
6.2 GDPR Rights (EU/EEA/UK)
Additional rights under GDPR:
- Right to Restriction: Limit how we use your data
- Right to Object: Object to data processing for legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
- Right to Lodge Complaint: File complaint with supervisory authority
6.3 CCPA Rights (California)
California residents have the right to:
- Know what personal information is collected, used, and shared
- Delete personal information (with exceptions)
- Opt-out of sale of personal information (we do not sell data)
- Non-discrimination for exercising privacy rights
6.4 Exercising Your Rights
To exercise these rights, contact us at: privacy@scumdashboard.com
We will respond within 30 days (or as required by applicable law).
7. Data Security
We implement appropriate security measures:
- Encryption: Data encrypted in transit (TLS/SSL) and at rest
- Password Security: Bcrypt hashing with salts
- Access Controls: Limited employee access to personal data
- Regular Audits: Security assessments and vulnerability scans
- Two-Factor Authentication: Optional 2FA for accounts
- Rate Limiting: Protection against brute force attacks
However, no system is 100% secure. Report security issues to: security@scumdashboard.com
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Data Processing Agreements with service providers
- Compliance with Privacy Shield principles where applicable
9. Children's Privacy
SCUM Dashboard is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.
10. Cookies and Tracking
We use cookies for:
- Essential Cookies: Authentication, security (required)
- Functional Cookies: Preferences, settings (optional)
- Analytics Cookies: Usage statistics (optional)
You can control cookies through your browser settings. Disabling essential cookies may affect functionality.
11. Third-Party Links
Our Service may contain links to third-party websites (Discord, social media, etc.). We are not responsible for their privacy practices. Review their privacy policies separately.
12. Do Not Track
We honor Do Not Track (DNT) signals. When DNT is enabled, we do not use analytics or non-essential tracking.
13. California Shine the Light
California residents can request information about personal information shared with third parties for marketing purposes. We do not share data for third-party marketing.
14. Nevada Privacy Rights
Nevada residents have the right to opt-out of the sale of personal information. We do not sell personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be notified via:
- Email notification to registered users
- Prominent notice on the website
- In-app notification
Continued use after changes constitutes acceptance of the updated policy.
16. Data Breach Notification
In the event of a data breach affecting your personal information, we will:
- Notify you within 72 hours (as required by GDPR)
- Describe the nature of the breach
- Explain steps taken to mitigate harm
- Provide recommendations for your protection
17. Contact Information
For privacy-related questions or requests:
- Email: privacy@scumdashboard.com
- Support: support@scumdashboard.com
- Security: security@scumdashboard.com
- Discord: https://discord.gg/scumdashboard
18. Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at: dpo@scumdashboard.com
19. Your Consent
By using SCUM Dashboard, you consent to this Privacy Policy and agree to its terms.